Removing the barriers and headaches
The selection, testing, deployment and help desk stages are all critical milestones to infield success and acceptance of mobile hardware and solutions. Equipping and training employees on new mobile technology initiatives and or solutions is only one of many first steps in ensuring a successful mobile implementation. The day-to-day operation of a mobile software and hardware solution can be overwhelming. Employee turnover, the rapid rate of technology innovation, technology obsolescence, end-user support and managing device replacements are only a few examples of the important items and in many cases “headaches” your organisation will have to deal with on an ongoing basis. To ensure long term success of your mobility solution(s), you will need to provide a set of services specifically designed to overcome usability barriers, deal with device and operating system challenges, manage inventory and assets and move the mobility solution through its lifecycle – all requiring significant resource commitments and expertise.
This is where a Mobilise IT Device and Application Managed Services Solutions can help, delivering all of the above services and more for a very low fixed per user per month fee.
We currently provide Mobility Managed Services for thousands of users across the entire spectrum of mobile technology, available today and into the future.
Benefits of Mobilise IT’s Device & Application Managed Services
- Integrated one stop shop solution for all of your Mobile Hardware, Software and Telco Services Requirements.
- Services that include procurement, provisioning, logistics and end user support to name a few.
- Blackberry Enterprises Server Management & Maintenance.
- Microsoft Exchange Server Management & Maintenance.
- Domino and Notes Server Management & Maintenance.
- Financial – Organisations have control, appropriate allocation and predictability. Our core help desk support solutions are all fixed price per user per month.
- Real-time reporting and KPI tracking through our enterprise class managed service portal solution, available to all of our managed service customers.
- Quality – Service level agreements for all deliverables .
- Resources – External specialist resources that can flex with your company’s current and future requirements.
- Risk – Elimination of many factors that could plague a strategic deployment.
- Integration – Improving quality and efficiency through integration of the above elements.
For Further information, please contact Mobilise IT on (03) 8456 7555 or alternatively, click here to register your details and one of our friendly staff will respond to your enquiry as soon as possible.